Updated: 19 October 2026
Returns, withdrawal and conformity rights
For consumer distance purchases, notify withdrawal within 14 days of receipt and send the return within the following 14 days, as explained in the Terms of Sale. No reason or prior authorisation is required. Defective goods are covered by statutory conformity rights, including cost-free remedies where applicable; these rights are different from withdrawal because you changed your mind.
Optional model withdrawal form
To: Giosarda Srls, Via Lubiana 190, 09013 Carbonia (SU), Italy. VAT no. 04052430925; REA CA-359489. info@giosarda.it; certified email (PEC): giosardasrls@pec.it. Shop telephone: +39 388 431 7872. Return address: Giosarda Srls, Via Lubiana 190, 09013 Carbonia (SU), Italy.
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:
________________________________________________
Order number (if available): _______________________
Ordered on (*) / received on (*): ___________________
Name of consumer(s): ____________________________
Address of consumer(s): __________________________
Signature of consumer(s) (paper forms only): __________
Date: __________________
(*) Delete as appropriate. You may use any other unequivocal withdrawal statement.
Return costs and refunds
You bear direct return costs unless the seller states otherwise. For items not normally returnable by post, the prior information duties explained in the Terms of Sale apply. Refunds include standard outbound delivery and are made according to the statutory times and methods stated in those terms. Original packaging helps protect the goods but its absence does not automatically remove your right. Questions: info@giosarda.it.